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Solution / Hospitality

Technology for a hospitality experience that continues beyond the website.

Platforms for hotels, boutique hotels, accommodation providers and tourism businesses that connect presentation, accommodation, availability, booking enquiries, communication and operations in an architecture designed to evolve.

Who it is for

Hospitality businesses with digital experience and operations designed together.

The format may range from an independent property to a boutique hotel or a multi-property operation. The architecture follows the business’s real operating model.

HotelsBoutique hotelsLocal accommodationResortsTourism & experiencesProperty groups
Capabilities

From presentation to booking and follow-up.

The public-facing platform and operational layer are designed together, without requiring the hotel to replace technology that already fulfils its role well.

01

Experience & destination

Brand, location, services, experiences and editorial content before arrival.

02

Accommodation

Units, capacity, features, galleries and clear information for comparing options.

03

Availability

Date and guest searches integrated into the public experience.

04

Booking enquiries

Structured enquiries, date protection and operational statuses when the model requires them.

05

Communication

Forms and transactional emails connected to guest follow-up.

06

PT/EN, SEO & analytics

Multilingual content, technical SEO, structured data and measurement integrated into the same foundation.

Guest journey + operations

From discovery to follow-up, without breaking the experience.

At Villa Gonçalo, the public experience and back office are part of the same system. The journey begins with content and continues through availability, the enquiry and operations.

01DiscoverDestination, proposition and context
02CompareAccommodation and features
03CheckDates and guests
04EnquireStructured booking enquiry
05Follow upStatuses and communication
OPERATIONAL LAYER
NewContactedConfirmedCompleted

The public experience continues in the back office; availability and communication follow the enquiry status.

Villa Gonçalo — Accommodation and comparison
Public experienceAccommodation and comparison
Villa Gonçalo — Enquiries and bookings
Back officeEnquiries and bookings
Real Villa Gonçalo project developed by LEVORA
Live project

Villa Gonçalo

A live hospitality platform bringing together four accommodation units, availability, booking enquiries, operational management, automated communication, PT/EN content, SEO and analytics on LEVORA CMS and LEVORA Hospitality.

ContextLocal accommodation and tourism
FoundationLEVORA CMS + Hospitality
OperationsAvailability, enquiries and statuses
ExperiencePT/EN, content and guest journey
View full project
LEVORA technology

A proprietary foundation, without turning Hospitality into a closed box.

LEVORA Hospitality works as a modular layer on top of the CMS and can be combined with forms, communication and integrations according to the operation.

We do not present LEVORA Hospitality as a universal replacement for a PMS or channel manager. The architecture can integrate existing systems when that is the right decision.
01LEVORA CMS

Content, pages, media and editorial control on a proprietary Laravel foundation.

02Hospitality

Accommodation, availability, enquiries and operational logic when the project requires this layer.

03Forms & communication

Forms and emails integrated into the booking and follow-up context.

04Integrations

Connection to external services when preserving the existing system is the best decision.

LEVORA ONE

Build technology around the hotel’s operations, rather than forcing operations to adapt to the website.

We analyse the current experience, the systems already in use and the points of friction before defining the implementation.

Discuss the project
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