Responses based on the knowledge and rules defined for each business.
LEVORA AgentDigital assistant & intelligent support
It's not a chatbot.
It's support that continues.
It supports customers on your website and WhatsApp, maintains context, identifies opportunities, organises requests and brings in your team when a person needs to step in.
WebsiteWhatsAppContextLeadsHuman
The difference
A chatbot responds.
A chatbot responds.
The Agent stays with you.
A traditional chatbot lives in a window. LEVORA Agent lives in the operation: it works with authorised business information, maintains the thread of the conversation, connects channels, qualifies opportunities and enables human intervention without losing context.
It does not pretend to be a person. It does not promise what it does not know. And it does not try to replace the team where a human decision is needed.
Website, WhatsApp, contacts and history come together in the same operation.
Requests can become leads, actions and sales follow-up.
The team steps in when requested or when the context requires a human decision.
Operational dashboard
While the customer is chatting, your team stays in control.
Support does not disappear inside a chat box. Conversations, contacts, support, leads, actions and channels stay organised in the Agent dashboard.
- Inbox
Recent conversations and history in one place.
- Contacts & support
Operational information available to the team when needed.
- Actions
Requests and follow-ups no longer depend solely on memory.
Leads & opportunities
From conversation to opportunity, without reconstructing the history.
The Agent identifies interest, organises leads and maintains the context behind each opportunity. The team steps in knowing what was requested and where the conversation stands.
01Interest identification
02Qualification and temperature
03Sales pipeline
04Follow-up and actions
Channels
Website and WhatsApp. One history.
Customers do not think in channels. They communicate wherever it is most convenient for them. LEVORA Agent brings the operation together on a single platform, preserving contacts, context and continuity.
- Website
An assistant integrated directly into your website and adapted to your business identity.
- WhatsApp
Conversations from the official channel connected to the same operation.
- Multimedia
Messages, audio and images can reach the Inbox for the team to review.
Automated where it makes sense.
Human when necessary.
The aim is not to remove people from support. It is to prevent the team from wasting time where the Agent can resolve matters, while ensuring they step in when a decision requires human context.
Responds and guides
Secure information, frequently asked questions and first-line support.
Qualifies and organises
Collects context, identifies the request and prepares the next steps.
Steps in when it matters
Negotiation, sensitive decisions or an explicit request to speak to a person.
Picks up without losing context
After human intervention, support can continue with the history preserved.
How it works
From the first “Hello” to the next step.
- 01The customer starts the conversation
On the website or WhatsApp, without changing the way they already communicate.
- 02The Agent understands the context
It uses authorised knowledge and rules to respond and provide guidance.
- 03The request takes shape
Contact, interest, support, lead or action is organised for continuity.
- 04The team steps in if necessary
With the history available and without making the customer start everything again.
Real demonstration
We do not want you to take a promise on trust.
We do not want you to take a promise on trust.
Try it.
Lia is active on this website. Open the assistant in the bottom-right corner and ask a question about LEVORA. It is the real product, not a demo animation.
Lia online
Try a real question.
“I need a new website for my business. How does it work?”
The conversation takes place in the LEVORA Agent installed on this website.
LEVORA Agent
Your website can do more than wait for visitors.
See how the Agent can be configured for your business, your channels and your team.
Request a demo